Operations Analyst

About This Role

An Operations Analyst who has a foundation in SQL and Tableau will join an established operations analytics team. The team uses SQL and Tableau alongside internal reporting and operational tools to analyze data, support business decisions, and identify opportunities to improve efficiency across the freight network. This role is a good fit for an early-career analyst who wants to build on their skills in a collaborative environment.

Responsibilities

• Write and maintain SQL queries to pull data from business systems for reporting and analysis
• Use Tableau and other reporting tools to help identify trends, explain findings, and support decision-making
• Review data for accuracy and help investigate reporting issues or inconsistencies
• Learn internal systems, workflows, and operational processes through training and collaboration with experienced team members
• Support projects related to pricing, freight network efficiency, and broader operational goals as knowledge develops

Requirements

• Working proficiency in SQL, including writing queries to retrieve and analyze data
• Hands-on experience with Tableau, such as building, maintaining, or using dashboards and reports
• Strong analytical thinking, problem-solving, and attention to detail
• Clear communication skills and the ability to collaborate with teammates and other departments
• A willingness to learn internal systems, business processes, and team-specific knowledge

Benefits

• Bonus or commission eligible
• Medical, Dental, and Vision Insurance
• Vacation Time