Operational Learning Administrator - Cambs

Cambridgeshire Constabulary Police Staff Permanent Full Time Human Resources Monkswood Scale 4 £27,204 37

The Operational Learning Administration Team work with the core delivery teams within the department to support the co-ordination of specialist skills training including Public & Personal Safety training, Driver training, Crime training, Initial & Assessment and Force systems.

The Administration team is responsible for co-ordinating event management and logistics relating to Operational Learning training schedules. This includes, managing demand, eligibility, booking/cancellations, impact assessing changes to ensure events can run effectively and efficiently and the timely update of attendance and skills.

The admin team also facilitate the functional operation of iLearn, the BCH Learning Management System (LMS) which controls the data for deployable skills which feed into CARM, the Resource Management System. This includes understanding system related processes, functionality, recognising anomalies and identifying the consequential impacts to support with issue resolution.

We also act as the first point of contact for query management for customers with Operational Learning training and Learning Management System queries. The team also provide a level of support for BCH training related queries outside of Operational Learning and signposting customers to the appropriate contacts and processes.

The role is varied and interacts with a range of stakeholders with links to training responsibilities in the local force areas.

A strong candidate would demonstrate strong organisational skills, versatility, problem solving and interpersonal skills. This should include the ability to identify patterns or inefficiencies and a proactive approach to working with colleagues to provide new ideas and opportunities relating to continuous improvement and implementation of change where required. Experience of systems and IT solutions is critical to the function of the team. Whilst training will be provided, technical/digital capabilities would be beneficial along with experience in process design, continuous improvement and a sense of critical/lateral thinking.

The role is a blend of office working and remote working, based in Cambridgeshire.

For more information on the role, please contact Aimee Stearne, the OL Administration Team Leader via aimee.stearne@herts.police.uk

Additional Advert Information

• Internal Applicants To apply for this role, internal applicants must have successfully completed their probationary period. If you qualify as an internal candidate within the advertising force, you may upload either your CV or the internal role summary form attached to this advert.
• Vetting Process Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18). Examples of when this may apply include:
• Transferring to another force
• Renewing vetting clearance
• Moving into a role requiring MV clearance (even if you currently hold MV clearance)
• Moving into or working in a role involving close contact with vulnerable individuals

If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.

• Redeployment and Redundancy This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted. Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their home force’s terms and conditions.
• Role Profile We recommend downloading and saving a copy of the role profile, as it will no longer be accessible once the advert closes.
• Commitment to Inclusion As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive. If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.