Operational Governance Specialist MMH260826-2

Role Purpose

To provide administrative structure and support to business operations that fosters an operational environment where risks associated with key processes are controlled and managed effectively whilst optimising the client experience.

Requirements

• Matric or equivalent qualification
• Relevant degree or Risk Management certification or course would be advantageous
• 5 years experience in Health administration operations
• Combination of Audit, Risk and Forensic knowledge base
• Sound knowledge of Medical Schemes Act and Regulations
• In-depth knowledge of the MMI Health administration systems i.e. Oracle as well as general processes for IT Infrastructure and operations.
• Expected to have or be prepared to develop substantial knowledge of Corbit 5, C Risk and BCP methodology
• Sound working knowledge of Microsoft office suite of products
• Engaging at a senior management/executive level

Duties and Responsibilities

• Contribute to the development of risk strategies that support client requirements and business objectives;
• Continuously review risk strategies and plans in anticipation of anticipated and actual regulatory changes to ensure that compliance will be enabled;
• Develop effective short, medium and long term plans to effectively manage risk;
• Support the central risk function with the allocation of risk owners;
• Collaborate with the relevant stakeholders to develop a risk treatment plan;
• Work with the relevant stakeholders to determine the approach to risk treatments;
• Tracking of risk treatment plans with reporting on progress to leadership as well as the central risk function;
• When appropriate, (assigned by Risk Owner or Leadership), execute risk treatment initiatives;
• Assist management teams in audit finding mitigation;
• Represent interest of client and report customer viewpoint to business, keeping business informed of client developments, demands, concerns and agreed deliverables
• Attendance at Scheme meetings when required.
• Collaborate with the relevant stakeholders to document and record a catalogue of key business controls;
• Support operational managers with the design and implementation of business controls;
• Represent interest of client and report customer viewpoint to business, keeping business informed of client developments, demands, concerns and agreed deliverables
• Work with management to ensure that reviews of key controls are completed;
• Compile operational dashboards to document and monitor operational delivery against agreed client service levels;
• Support the central health risk function with defining and delivering on the MMI Health Combined Assurance Plan;
• Facilitate (co-ordinate) auditor activities during audits;
• Governance oversight of the year end benefit rollover review process;
• Facilitation of system access reviews;
• Work with business to build a central catalogue of key processes with assigned ownership;
• Work with business to document process risks, controls and efficiency measures;
• Work with business to design effective supporting processes to ensure governance and controls are sustainable and not dependent on a single resource;
• Collaborate with the relevant stakeholders to identify process efficiencies and the elimination of waste;
• Capture business concerns and requirements for business continuity and feed them into the central Health BCP Function;
• Collaborate with the relevant stakeholders to secure BC and DR sites for the region;
• Participate in business impact assessments and assist in the co-ordination of assessment;
• Ensure that the BC and DR documentation is current and that services and practices meet the needs of the business and clients;

As an applicant, please verify the legitimacy of this job advert on our company career page.-346021296