About the role
I’m helping Mikasa Hospitality Group find a top candidate to join their team full-time for the role of Online Sales Specialist (Ecommerce) .
You'll drive ecommerce revenue growth by optimizing digital sales funnels and customer journeys.
Compensation:
Provide your expected compensation while applying
Location:
Remote: Colombia
Mission of Mikasa Hospitality Group:
"To support hospitality operations by delivering reliable, flexible, and high-quality cleaning and service solutions that ensure consistent standards, efficiency, and client satisfaction."
What makes you a strong candidate:
- You are proficient in Sales funnels, SEO (Search engine optimization), Paid ads, Online sales, Google Analytics.
- Spanish - Fully fluent
- English - Fully fluent
Responsibilities and more:
About the Role
We are looking for a highly motivated and results-driven Online Sales Specialist based in Colombia to lead and optimize our ecommerce sales initiatives. This role is responsible for driving online revenue growth, improving the customer shopping experience, and maximizing conversion rates across our digital sales channels.
The ideal candidate combines strong analytical skills with a deep understanding of ecommerce, digital marketing, and customer behavior. You will work closely with marketing, operations, and leadership to identify growth opportunities, optimize the online sales funnel, and implement strategies that increase revenue and customer retention.
Responsibilities
Manage and optimize ecommerce operations to maximize online sales performance
Drive revenue growth through pricing strategies, product optimization, and promotional campaigns
Analyze customer behavior, sales trends, and website performance to identify growth opportunities
Monitor and improve conversion rates and the overall customer purchasing journey
Collaborate with the marketing team on campaigns, product launches, email marketing, and sales funnels
Manage product listings, inventory visibility, merchandising, and overall online catalog performance
Track and report key ecommerce KPIs, providing actionable recommendations to leadership
Identify opportunities to improve customer acquisition, retention, and lifetime value
Conduct competitive and market research to recommend new sales strategies and business opportunities
Leverage AI tools and automation to improve productivity, reporting, customer experience, and operational efficiency
Requirements
Proven experience in Ecommerce, Online Sales, or Digital Commerce
Strong understanding of conversion rate optimization (CRO), customer journeys, and online sales funnels
Experience analyzing sales performance using Google Analytics or similar reporting tools
Knowledge of digital marketing, including paid advertising, email marketing, SEO, and customer acquisition strategies
Strong analytical, organizational, and problem-solving skills
Experience working with AI tools to improve productivity, reporting, or ecommerce operations is highly preferred
Excellent English communication skills (written and verbal)
Ability to work independently in a fast-paced remote environment
Must be based in Colombia
Experience working with international companies or remote teams is a plus
Your potential leader(s):
- Mikasa Hospitality Group -
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