About This Role
Onboarding new brands to the platform and demonstrating how it works is the core of this specialist role. The position suits a high-energy, personable, and ambitious individual who can create an exceptional first impression and build relationships with clients. You will also identify high-potential brands and connect them with the growth team.
Responsibilities
- Lead product demos: Run back-to-back video calls with inbound brands, introducing Trybe and demonstrating how the platform works
- Drive brand onboarding: Help new brands understand how to get started, work with creators, and launch their first campaigns
- Create excitement: Clearly communicate Trybe's value and help brands see the opportunities available through the platform
- Identify growth opportunities: Recognize high-potential brands and connect them with Brand Growth Managers
- Ensure smooth handoffs: Route brands to the appropriate Account Management or Growth team with clear context and next steps
- Stay organized: Maintain accurate CRM records, call notes, and follow-ups
- Share insights: Communicate common questions, objections, and product feedback to help improve the onboarding experience
Requirements
- Naturally engaging: You are personable, enthusiastic, and know how to build rapport quickly
- Confident communicator: You are comfortable leading conversations, explaining concepts clearly, and answering questions on the spot
- High-energy: You genuinely enjoy talking to people and can bring the same enthusiasm to your tenth call as your first
- Fast learner: You pick up new products, tools, and processes quickly
- Organized and reliable: You manage multiple conversations, follow through on commitments, and pay attention to details
- Growth-minded: You are ambitious, coachable, and excited about building your career at a growing startup
- Comfortable on camera: You are confident leading video calls throughout the day
- Experience: 0–2 years of professional experience preferred. Recent graduates are encouraged to apply
Nice to have:
- Previous customer-facing experience in sales, customer success, hospitality, retail, or similar roles
- Familiarity with social media, creator marketing, UGC, digital advertising, or e-commerce
- Experience presenting, demonstrating products, or speaking with customers
About the Company
Trybe connects consumer brands with content creators, enabling creators to make short videos for brands to use as Meta ads, with creators paid on performance. Launched this year, the platform already has over 12,000 brands and 160,000 creators, with over $250M in attributed GMV. It is a small, fast-moving, fully remote team building the future of creator-led advertising.
