Onboarding Specialist

About This Role

This Onboarding Specialist role focuses on creating a seamless and welcoming experience for candidates and new employees, managing key touchpoints from interview coordination to supporting international employees with relocation. The specialist will work closely with various internal teams and external partners to ensure a smooth, well-coordinated experience while continuously improving processes.

Responsibilities

• Welcome candidates and new joiners, provide practical support, and ensure a positive first impression
• Manage onboarding schedules, meetings, checklists, documentation, and coordination across internal teams
• Maintain accurate employee records, onboarding trackers, templates, and guidance while ensuring confidentiality
• Conduct new joiner check-ins, gather feedback, and coordinate welcome packs and company merchandise
• Assist international employees with BSN registration, municipal requirements, accommodation searches, and relocation arrangements
• Coordinate external service providers, monitor service quality, and resolve issues efficiently
• Track onboarding progress and key metrics, identify bottlenecks, and improve workflows through better documentation, automation, and standardization

Requirements

• Proactive, highly organized, and people-oriented
• People-first communication - warm, approachable, and professional with candidates and new joiners
• Accurate record-keeping and documentation, with a strong eye for consistency across trackers, templates, and employee files
• Able to juggle multiple onboarding schedules, deadlines, and stakeholders without losing track of details
• Proactive and resourceful to anticipate issues and find practical solutions under time pressure
• Proactive in improving workflows through standardization, clearer documentation, and automation
• Familiar with Dutch relocation processes, such as BSN registration, municipality requirements, and the local housing market, or the ability to learn them quickly
• Fluent English

Nice to have:

• Dutch language skills
• Experience supporting international employees or relocation to the Netherlands

About the Company

KRUSH Labs, based in Eindhoven, Netherlands, is a privately owned R&D, engineering, and prototyping centre. The company focuses on developing next-generation solutions in advanced hardware, embedded systems, wireless communication, sensing, autonomous technologies, AI, and software, supporting the complete innovation journey from research to manufacturing readiness.