Onboarding Specialist

About This Role

This onboarding specialist role ensures a smooth and welcoming experience for new hires from the moment they accept an offer through their initial training. The position involves coordinating with various departments and managing critical administrative tasks to maintain compliance and support company-wide initiatives.

Responsibilities

• Facilitate onboarding processes and coordinate with new hires to ensure a seamless and welcoming experience from offer acceptance to training
• Effectively interface and communicate with all departments, including Recruitment, HR, IT, Training, and Client Services, regarding the status of new hires
• Maintain a high level of attention to detail while managing numerous small but critical tasks, including accurate data entry of personal identifiers, credentials, and HR-related information within the system
• Implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations
• Set up new hire accounts, manage the onboarding tracker, and assign tasks as needed
• Conduct welcome calls with new hires and send a welcome email outlining onboarding task due dates
• Ensure the timely submission of all required onboarding documents by new hires
• Guide new hires on navigating systems, resources, and policies
• Monitor new hire checklist items for full completion and provide troubleshooting support as needed
• Facilitate background checks and child abuse registry clearances, follow up with vendors as needed, and ensure compliance with state regulations
• Conduct SAMS, OIG, and Medicaid exclusion checks
• Coordinate the TB test process to ensure compliance with external payor requirements
• Verify the employment eligibility of all new hires by completing E-Verify and updating the I-9 form accordingly
• Assist in the development and implementation of new initiatives and programs
• Support company-wide projects as needed, ensuring alignment with team goals and objectives
• Execute all aspects of provider certifications, including initial appointments and reappointments
• Perform any other duties as assigned

Requirements

• Superior attention to detail
• Excellent organizational skills with a strong ability to multi-task and navigate multiple systems simultaneously in a fast-paced environment
• Ability to support staff company wide
• Proficiency in self-managing time and priorities
• Excellent customer service, with superior communication skills over the phone and via email
• Collaborative attitude with team-oriented outlook
• Ability to build strategic working relationships
• At least one year of onboarding/HR experience
• A professional, yet friendly demeanor
• Knowledge of Microsoft Office applications (e.g. Word, Excel, Outlook)
• Experience working daily in different applicant tracking and human resources information systems

Nice to have:

• Bachelor's Degree
• Familiarity with Jobvite, Monday.com and OnePoint

Benefits

• Optional on-demand paychecks through DailyPay
• 401K Plan with company match after 6 months of employment
• Paid Personal Time Off
• Paid Sick Leave
• Medical, Dental and Vision insurance
• Opportunities for career advancement
• Performance and promotion raises
• Paid mileage & drive time
• Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
• Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
• Employee Assistance Program: Free access to support services (financial, legal, counseling, etc.)
• Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
• Deals: Exclusive discounts and savings to 500+ companies and more
• Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more
• Lab Testing Discounts: 10-80% off costs of routine lab work
• New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000 locations nationwide

About the Company

Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs, focused on developing high-quality ABA treatments and solutions delivered by clinical professionals.