Office Operations Assistant, Circles Area Office within Department of Residential Life

Duties and Responsibilities

• Support the day-to-day activities of the Office, including but not limited to answering phones, taking messages, answering emails, opening, and closing the offices, copying, data entry, making deliveries to and from various campus offices, providing lock-out coverage, appointment scheduling, and greeting visitors.

• Serve as a resource to individuals and connect them with campus and community resources. This requires responding to requests and seeking information to answer questions appropriately including questions regarding housing policies, procedures, and associated concerns.

• Possess excellent written and oral communication skills.

• Assist with various projects including contributing to or producing effective marketing materials.

• Provide clerical assistance such as copying, typing and filing for departmental and professional staff.

Expectations

• Be professional, reliable, confident, and flexible.

• Maintain confidentiality.

• Adhere to project timelines and work shifts.

• Stay busy – if there is nothing to work on, ask a staff member.

• Always provide the best customer service. Go above and beyond.

• Demonstrate the ability to work in a team environment and to follow through with ideas from conception to completion.

• Set a positive tone for interaction and demonstrate responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and College property.

• Communicate in a clear and friendly manner.

• Express enthusiasm and positive energy in a dynamic work environment.

• Take initiative and work independently.

Required Qualifications

• Applicant must maintain good conduct and academic standing.

• Willingness to commit for entirety of the year.

• Return to campus prior to and/or before the start of the fall and spring semesters for training purposes and/or extra support.

• Ability to work during breaks.

• Customer service orientation.