This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. This role is for an experienced, independent, and organizationally strong Office Manager / Office Coordinator to lead the daily administrative and operational activities of the company. You will be the central link between customers, technicians, suppliers, and managers, ensuring that everything behind the scenes runs efficiently, structured, and professionally. You will independently manage the planning for 3 to 5 technicians, maintain customer contact, follow up on orders and suppliers, and handle invoicing, contract management, and general administration.
Responsibilities
Organize and independently manage the daily planning of 3 to 5 IT technicians
Schedule appointments, maintenance visits, and technical interventions for customers
Optimize planning considering availability, priorities, travel, and efficiency
Respond flexibly to urgent requests, changes, and unexpected situations
Ensure clear and smooth communication between customers and technicians
Monitor the follow-up of planned work and appointments
Be the first point of contact for customers via phone and email
Handle administrative questions, appointments, and non-technical requests
Closely follow up on customer files and appointments
Communicate professionally, customer-friendly, and solution-oriented
Efficiently forward technical questions to the appropriate colleague
Actively contribute to high service quality and customer satisfaction
Maintain daily contacts with suppliers
Independently place orders and follow them up accurately
Monitor delivery times and check order details
Follow up on deviations, delays, and problems with orders or deliveries
Ensure correct administrative processing of purchase documents
Process and check purchase invoices
Prepare sales invoices and follow them up administratively
Ensure correct, complete, and timely invoicing
Handle daily financial administration
Prepare documents and data for the accountant
Keep financial and administrative data accurate and organized
Manage and update customer contracts and associated documents
Follow up on contract renewals, expiry dates, and agreements made
Ensure customer data and files are correct, complete, and up-to-date
Monitor structured administration and efficient document processing
Timely signal administrative points of attention and take initiative where necessary
Work daily with CRM, ERP, and ticketing systems
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Manage and update customer data, contracts, and administrative files
Process and follow up on orders, invoices, and operational data digitally
Monitor the quality, completeness, and correctness of entered information
Use digital planning tools to organize daily operations efficiently
Actively contribute to improvements, automation, and optimization of administrative processes
Independently handle the daily administrative and organizational operation of the office
Set priorities and make operational decisions within your responsibilities
Maintain an overview of ongoing files, schedules, appointments, and deadlines
Signal bottlenecks and proactively seek practical solutions
Contribute ideas for improvements in internal organization and work processes
Work closely with the managers and ensure clear information exchange
Actively contribute to an efficient, professional, and customer-oriented business operation
Requirements
At least 3 to 5 years of relevant experience in an administrative, organizational, or coordinating role
Proven practical experience with CRM, ERP, and ticketing systems
Familiarity with digital customer files, orders, invoicing, and administrative follow-up
Experience with independently organizing and managing schedules
Good basic knowledge of invoicing and financial administration
Excellent command of Dutch, both verbally and in writing
Proficient with digital applications and quickly learn new software
Nice to have:
Experience within a technical or service-oriented company
Benefits
Company computer
Company parties
Company clothing
Company car
Eco-vouchers
Professional mobile phone
Electronic meal vouchers
Bicycle allowance
Mobile phone allowance
Hospitalization insurance
Travel expense reimbursement
Important Details
Team: 3 to 5 IT technicians
Work location: physical
About the Company
We are a dynamic, ambitious, and growing technical company in the IT sector, known for excellent customer service, professional approach, and strong commitment to customers. Our dedication, entrepreneurial spirit, and ambition were recognized in 2025 with the title 'Promising SME of the Year'.