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H&R Block
The Office Leader manages one or more retail offices, ensuring a consistent, high-quality client experience across all assigned locations. This role involves setting clear expectations for service, operations, team performance, and business results, while also leading and developing Tax Professionals and Client Service Professionals. The Office Manager balances strategic oversight with an in-office presence, aligning priorities to strengthen execution and support both client outcomes and business performance. They are also responsible for office readiness and operational execution, including staffing, facilities, compliance, and day-to-day operations.
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This position is employed by an independently owned and operated H&R Block franchise. Responsibilities, compensation, benefits, schedules, and other employment terms may vary by franchise organization and location.