Office Manager

About This Role

This Office Manager role, which Aspen Dental calls an Operations Manager, leads all office operations to support the doctors and positively affect patients' lives. You will participate in a ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within the organization.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
• Hire, develop, manage, and retain the office staff
• Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
• Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
• Perform additional tasks as required

Requirements

• Minimum of one year of managing a team of direct reports
• Experience in sales or sales management
• High school diploma or equivalent; college degree is preferred
• A people-centric leader who motivates and inspires others
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data

Benefits

• Paid time off
• Health, dental, vision, and 401(k) savings plan with match
• Career development and growth opportunities
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuing Education (CE) through TAG U
• 3 different incentive opportunities
• Report Card Bonus - Up to $300/month
• Unlimited earning potential through monthly profit-sharing program
• Unlimited earning potential through quarterly profit-sharing program

About the Company

Aspen Dental provides non-clinical business support services to independently owned and operated Aspen Dental-branded practices.