About This Role
An Office Manager who can balance team development and operational responsibilities while remaining actively involved in daily patient care coordination and front-office tasks will thrive in this role. This position is ideal for a confident, people-focused leader within an established dental practice.
Responsibilities
- Oversee daily practice operations and supervise, coach, and develop team members
- Assist with answering phones, patient check-in and check-out, appointment scheduling, and patient inquiries
- Review treatment plans with patients and support treatment coordination and follow-up
- Monitor doctor and hygiene schedules, address openings, and improve schedule utilization
- Track production, collections, scheduling, and other performance metrics to identify opportunities for improvement
- Address patient concerns and support a positive patient experience
- Coordinate hiring, onboarding, training, team meetings, and performance management
- Maintain office procedures, documentation, supplies, equipment, and facility needs
- Partner with doctors and leadership to address challenges, improve workflows, and achieve practice goals
- Lead by example and step in where needed to keep daily operations running smoothly
Requirements
- Previous management or leadership experience, preferably in dental, healthcare, or a service environment
- Strong leadership, communication, and problem-solving skills
- Ability to supervise, coach, and hold team members accountable
- Organized, dependable, and comfortable managing multiple priorities
- A hands-on approach and willingness to assist with daily office responsibilities
- Ability to review performance metrics, identify opportunities, and drive improvements
Benefits
- Paid Time Off
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Flexible spending account
- Health insurance
Important Details
- Employment type: Full-Time