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Office Manager at Core Family Practice - JobAssist
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Home›Jobs›IT & Software›Office Manager

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Office Manager

Core Family Practice

RemoteFull timeMid level$70k – $75kPosted today
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About the role

Glen Mills, PA & Kennett Square, PA · Full-time, on-site ·

Standard Hours: Monday–Friday,

8:00am–3:30pm

Core Family Practice was founded a decade ago on a simple premise: primary care works better without insurance companies in the middle so there is a direct relationship between the doctor and the patient. Ten years later, we are a thriving, two-office, six-physician Direct Primary Care practice with a loyal membership base. Now, we are looking for a hands-on Practice Manager to oversee daily operations, support our team,and contribute to Core’s strategic planning—giving our physician-owners the space to shape the practice’s future.

This isn’t a front-desk position. It’s an operations leadership role built for someone who wants to help run a growing small business that is actively changing healthcare.

About Core Family Practice

Core is a Direct Primary Care practice with offices in Glen Mills and Kennett Square. Patients pay a simple monthly membership, and we don’t bill insurance. Our doctors keep smaller patient panels, so they have time to actually know their patients. Members get same- or next-day visits and can text their doctor directly.

We also partner with local businesses to offer the same kind of care to their employees.

We’re a small team of physicians and clinical support staff. We believe healthcare can be better, and we’re building it one patient relationship at a time.

The role

You’ll report to Dr. Paul Yerkes, our COO, and work closely with Dr. Ricky Haug, our CEO. Together, the three of you form the practice’s leadership team. You’ll manage the support team of four to five people, including Patient Care Coordinators, medical assistants, nurses, and phlebotomy.

The founders need someone between them and the daily flow of the practice. You’ll handle what comes up and bring them only what truly needs them. Each week you’ll bring a short, focused update to a protected leadership meeting. When something gets decided there, the founders can count on it getting done.

No two days look the same. Most of your time goes to leading the team and keeping both offices running well. Some weeks that means onboarding a new hire or planning a chamber event. Now and then it means stepping in on a vendor issue or a member concern your team has escalated. If you like a predictable routine, this won't be the right fit. If you like solving a different problem each day, it will be.

What you’ll own

  • Your team. Supervise, coach, and schedule the support team. Cover call-outs, approve time off, train new hires, and build our first formal performance review process with our HR partner.
  • Daily operations. Keep both offices running smoothly. Fix workflow bottlenecks, reschedule patients when a doctor is out, and keep physician time off and credentials on track.

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Kennett Square, PA

Salary

$70k – $75k

Posted

Posted today

About company

Headquarters

Kennett Square, PA

Open jobs

1

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  • Membership health. Track new members, cancellations, and satisfaction. Resolve escalated member issues, manage past-due accounts, and send the monthly member email.
  • Business partnerships. Manage our employer memberships, including enrollment, billing, onsite visits, and utilization. Make sure our business clients are happy and want to renew.
  • Leadership and growth. Bring the founders a clear view of the practice: how the team is doing, what patients are saying, and how new decisions will play out on the floor. Help shape and carry out the strategic plan.
  • The rest of the business. Be the point person for escalated vendor and lab issues, chamber and community events, marketing materials, medical records, and facilities. Your team handles the routine work. You step in when something needs a decision.
  • Who thrives here

    You believe in what we’re doing. Changing how primary care works excites you, and you’d rather build something than just maintain it.

    You take ownership. You don’t wait for permission on the things you were hired to handle, and you close the loop without being chased. You’re comfortable leading a team, including having hard conversations early, before problems grow. You’re direct, organized, and calm when plans change by 9:15am. You’re also a team player who’s happy to jump in, as long as the leadership work still gets done.

    What you bring

    • 3–5 years of experience in healthcare operations or practice management. Medical office experience is strongly preferred.
    • Experience supervising a team of professionals. If you come from outside healthcare, you’ve led a professional team and are ready to learn the clinical side.
    • A degree in business or healthcare administration is a plus, but not required.
    • Strong communication skills, both in writing and with patients, staff, and physicians.
    • Comfort with data and reporting. You’re ready to learn our systems, including project tracking in Notion.

    Schedule, pay, and benefits

    • Schedule: Monday–Friday, 8:00am–3:30pm (35 hour workweek with a 30 minute unpaid lunch); typically three days a week at our Kennett Square location, and two days at our Glen Mills location.
    • Pay: $72,000 - $75,000
    • Profit sharing: Annual profit share after your first year, at management’s discretion.
    • Time off: 20 days of PTO plus 6 paid holidays.
    • Retirement: 401(k) with a 4% company match, starting after 90 days.
    • Health coverage and paid parental leave.

    How to apply

    Send your resume and a few sentences about why this role fits you to via Indeed. Our process is a phone conversation, then an in-person interview with both founders, then a conversation with members of the team.

    Core Family Practice is an equal opportunity employer.

    Pay: $70,000.00 - $75,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Parental leave
    • Vision insurance

    Work Location: In person

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    Core Family Practice