Office Assistant - Shipping & Customer Service

Office Assistant – Shipping & Customer Service **Location: Warren, OH

Schedule: Full-Time | Monday–Friday | Onsite

Pay: $19.00–$20.00 per hour

Type: Temp-to-Hire** Kelly Services is hiring an Office Assistant to join a growing team in Warren, OH! Are you organized, comfortable working on a computer, and good at keeping things moving? This position is a great opportunity for someone looking to build experience in office administration, data entry, customer service, and shipping. You don't need to be a shipping expert—we're looking for someone dependable, detail-oriented, and willing to learn. What You'll Do

• Perform general office and administrative duties
• Enter and maintain information in computer systems
• Receive and log incoming packages and equipment
• Prepare outgoing shipments and coordinate with carriers
• Verify packing slips, purchase orders, and shipping information
• Process returns and repair shipments
• Communicate with customers regarding orders, shipping, and billing information
• Answer phones and respond to basic customer questions
• Review information for accuracy and make corrections when needed
• Maintain organized records of incoming and outgoing shipments
• Assist with service orders, billing, and data entry
• Prepare basic reports and track open activities
• Support the office and other departments as needed

What We're Looking For

• High school diploma or equivalent
• 1+ year of experience in office administration, customer service, data entry, shipping/receiving, or a similar role preferred
• Strong computer skills
• Accurate data entry and attention to detail
• Good communication and customer service skills
• Organized and able to manage multiple tasks
• Reliable and comfortable working in an onsite office environment
• Willingness to learn new systems and processes

Shipping, warehouse, customer service, receptionist, clerical, or administrative experience is all welcome! Why You'll Like This Job

• $19–$20 per hour
• Temp-to-hire opportunity
• Monday–Friday schedule
• No weekends
• Full-time, onsite position
• Opportunity to gain experience in office administration, customer service, shipping, and data entry
• Great entry point into a long-term career

Interested? Apply today for immediate consideration! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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