About the role
Summary Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.
Collects co-pays and performs pre-certifications and filing.
Position Responsibilities
- Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
- Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
- Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
- Responsible for preparing referrals and obtaining pre-certifications as required.
- May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.
Position Qualifications Required / Experience Required Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
1-2 years Medical Office experience.
Epic experience a plus.
Required Education HS diploma or equivalent.
Salary: $18.69 - $26.01 Hourly
Benefits: Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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