Office Assistant

About This Role

An office assistant in an outpatient clinic provides essential administrative support, ensuring smooth daily operations and a positive patient experience. This role involves direct patient interaction, managing communications, and maintaining an organized and clean clinic environment.

Responsibilities

• Greet patients, check them in/out, and direct them to appropriate departments or waiting areas
• Accept inbound calls and make outbound calls to patients
• Ensure the cleanliness and organization of office spaces and waiting areas
• Monitor and replenish office supplies and medical forms
• Coordinate maintenance and repair of office equipment
• Assist in communicating appointment reminders, test results, and other pertinent information to patients
• Adhere to clinic policies, procedures, and regulatory requirements (e.g., HIPAA) in all administrative activities

Requirements

• Associate degree (AA)
• At least three years of experience in a health care setting, preferably in an outpatient clinic setting

Nice to have:

• Bachelor's degree

Benefits

• Productivity bonus
• Performance bonus
• Health, Vision, and Dental insurance
• Retirement Benefit: 401K Plan (We will match your own 401K plan contribution up to 4% of your annual compensation)
• Paid Time Off
• Paid Holidays
• Full administrative support
• Latest in digital technology
• Strong focus on work/life balance

Important Details

• Schedule: Four 10-hour shifts per week (Monday - Thursday)

About the Company

Harmony United Psychiatric Care is part of Harmony United Healthcare LLC, a network of outpatient mental health clinics. They provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits via a secure online telehealth platform. Services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services. Their team includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists, caring for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect, with a focus on individualized care.