About This Role
An Office Administrator who works carefully and keeps a tidy office will fit well in the management team at Ralph's Meat Company. This is a hands-on, varied role that supports the management team, employees, and day-to-day operations. While payroll, Workcover, and employee administration form part of the position, the role is not limited to those functions, requiring adaptability to changing priorities and a proactive approach to business efficiency.
Responsibilities
- Oversee the day-to-day running of the office, manage correspondence, answer phone calls and emails, maintain records and ensure administrative tasks are completed efficiently
- Assist with payroll processing, timesheets, employee records, onboarding and other employment-related documentation
- Assist with WorkCover claims, injury management, return-to-work coordination and associated documentation
- Process invoices, purchase orders, accounts payable and receivable
- Communicate with relevant authorities, including the Department of Agriculture, WorkSafe Victoria and other government bodies, as required
- Work closely with management and production staff to coordinate administrative requirements, prepare reports and assist with operational priorities
- Respond to employee enquiries, provide direction on administrative processes and help ensure staff have the information and support they need
- Maintain accurate filing systems, employee documentation, workplace records and other required business documentation
- Liaise professionally with customers, suppliers, transport providers and other business contacts
- Take ownership of additional tasks as they arise, ensuring the needs of the business are met when required
Requirements
- Highly organised, reliable and detail-oriented
- Adaptable and comfortable managing changing priorities
- A confident communicator who can interact professionally with employees, management, suppliers and external authorities
- Capable of providing direction and following up with staff when required
- Proactive, practical and willing to take ownership of tasks from start to finish
- Able to work independently, use initiative and recognise what needs attention
- Comfortable working under pressure in a fast-paced environment
- Discreet and trustworthy when handling confidential employee and business information
- Confident using Microsoft Office, email and general computer systems
- Willing to step outside their usual duties to support the wider business when needed
- Previous experience in office administration or a similar position
- Experience with payroll, accounts administration, bookkeeping or employee administration
