About This Role
This role combines nutrition expertise, product development, and marketing support within the health, wellness, and supplement industry. You will be the bridge between product development, regulatory compliance, and customer-facing brand activities, ensuring products meet quality standards while supporting commercial success.
Responsibilities
- Respond to customer inquiries related to supplements, nutrition, wellness, and skincare products
- Provide professional product and nutritional explanations to customers, collaborators, partners, KOLs/KOCs, and internal teams
- Conduct product training and educational sessions for internal staff, members, and business partners
- Manage and assist in resolving product-related inquiries and complaints from a professional nutrition perspective
- Conduct and oversee product quality checks to ensure products meet required standards and expectations
- Participate in the new product development process, work closely with Product Development team from ideation and concept development to formulation, testing, positioning, and launch
- Conduct research on market trends, consumer needs, ingredients, health trends, competitor products, and new product opportunities
- Work closely with the R&D team, manufacturers, suppliers, and internal stakeholders to review and refine product formulations, ingredients, claims, taste, dosage, packaging information, and product concepts
- Prepare and review nutrition-related educational content, product information, FAQs, campaign materials, and marketing claims
- Participate in marketing campaigns, product launches, events, workshops, exhibitions, live sessions, and other brand activities
Requirements
- Bachelor's Degree/Diploma in Nutrition, Dietetics, Food Science, or equivalent relevant qualification
- Comfortable presenting, conducting training, and appearing on camera or at events
- Good communication, presentation, persuasive, and listening skills
- Able to multitask, prioritize, manage timelines effectively, and work independently
- Self-motivated, proactive, performance-oriented, and results-driven
- Fluent in Bahasa Malaysia, English, and Mandarin
- Willing to travel when required
Nice to have:
- Experience in the health, wellness, supplement, beauty, FMCG, or related industry
- Exposure to product development, supplement formulation, product registration, NPRA/KKM requirements, or R&D coordination
- Interest in product development, marketing, consumer trends, and commercial business is highly preferred
Important Details
About the Company
