Nurse Manager

About This Role

This Nurse Manager position is with a non-profit organization that runs a network of federally qualified health centers, aiming to provide healthcare access for everyone. The role involves overseeing nursing staff and daily clinical operations within a comprehensive service environment that includes primary care, behavioral health, specialty care, and health education.

Responsibilities

• Supervise and manage nursing staff, including RNs, LPNs, and medical assistants, across multiple primary care and specialty services
• Oversee daily clinical operations to ensure efficient patient flow, quality care delivery, and adherence to organizational policies and procedures
• Develop and implement staff schedules, assign duties, and manage time-off requests to maintain adequate coverage
• Conduct regular staff meetings, performance evaluations, and provide ongoing coaching, mentoring, and professional development opportunities
• Ensure compliance with all federal, state, and local regulations, including infection control, patient safety, and documentation standards
• Collaborate with physicians, nurse practitioners, and administrative leadership to improve clinical workflows and patient outcomes
• Monitor and manage clinical quality metrics, participate in quality improvement initiatives, and address any deficiencies or areas for improvement
• Assist in the development and implementation of nursing policies, procedures, and evidence-based protocols
• Investigate and resolve patient complaints, staff concerns, and incident reports in a timely and professional manner
• Coordinate orientation and training for new nursing staff and ensure ongoing continuing education requirements are met
• Manage inventory of medical supplies and equipment, ensuring cost-effective utilization and timely reordering
• Serve as a liaison between nursing staff and upper management to communicate organizational goals, updates, and feedback
• Participate in emergency preparedness planning and response efforts within the health center network

Requirements

• BS in Nursing or equivalent Bachelor's Degree
• Current NYS Registered Nurse License
• Previous experience in nursing leadership, supervisory, or management roles within a community health center, hospital, or outpatient setting is preferred
• Proficient in staff scheduling, performance evaluation, quality improvement initiatives, electronic health records (EHR), and regulatory compliance (e.g., DOH, OSHA, CDC guidelines)
• Strong leadership and team-building abilities
• Excellent communication and interpersonal skills
• Conflict resolution
• Critical thinking
• Organizational skills