About This Role
The Nurse Manager is responsible for the daily operations, improvements, and enhancements of clinical nursing services within a nursing home. This role ensures that safe, high-quality, efficient, and cost-effective care is delivered to residents and their families. The manager oversees a team of registered and enrolled nurses, nursing aides, and healthcare assistants, and collaborates with multi-disciplinary care providers.
Responsibilities
- Coordinate teamwork in total resident care with the care staff, delivering quality service to residents, relatives, and visitors
- Identify needs for improvement in delivery of service and standard of care by maintaining direct resident contact and involvement in resident care
- Develop and support team building among care staff during day-to-day operation and ensure that effective and cooperative working relationships are maintained
- Evaluate and maintain standard of service by conducting regular meetings, team discussion, clinical training and guidance, orientation, instruction, reorganization in nursing functions and work process, policies, and procedures
- Demonstrate problem-solving skills to resolve problems/conflicts among care staff, residents, or their family members
- Ensure effective and efficient staff management resources, equipment, and other material pertaining to resident care and the Home
- Interpret policies, procedures, objectives, and standards to constantly motivate staff to perform at their optimal level in day-to-day operation
- Effectively coordinate, manage, and evaluate the services of the Home, ensuring that high standards of nursing care and resident safety are delivered at all times in accordance with legal, professional, and Nursing Home requirements
- Participate as a member of the health team via attending relevant ward rounds, meetings, and team conferences, and be involved in discussion of resident-related issues
- Maintain self-development through continuing education
- Attend meet-ups with AIC, MOH, and other stakeholders in ensuring the quality, standards, and guidelines of the nursing home are maintained and enhanced
- Collaborate with the Nurse Educator in identifying training needs of the staff
- Collaborate with students and undergraduates in projects/learning experiential in a geriatric setting
- Assess and coordinate residents for new admission referral and prior discharge from hospitalization
- Oversee the staff planning roster to ensure sufficient staff coverage in accordance with the effectiveness of delivering quality nursing care to the residents
- Direct the formulation and implementation of policies, procedures, and standard of practice
- Be responsible for supervision, evaluation, and disciplining the performance of all staff within scope of responsibility
