This Nurse Manager position involves working with all staff, management, and leadership to ensure high-quality, safe nursing practices are conducted, leading to superior health outcomes for all members. The role assists Inpatient and Outpatient Nursing teams with member care, training, education, and team building, and supports the Director of Nursing with assigned administrative responsibilities. This position drives improvement and efficiency standards applicable to areas of responsibility, including access to care, staffing/workload management, and quality metrics.
Responsibilities
Monitor staff and patient ratios to ensure adequate staffing of psychiatric hospital, crisis stabilization unit, and outpatient nursing to promote safety and efficiency
Inform Director of Nursing of any insufficiencies to meet licensure and quality standards through development and maintenance of staffing, schedules, on-call system, and patient flow analytics
Adapt scheduling of unit staff to provide adequate coverage for acuity census management, admission/discharge flow, and assignment of member supervision levels and charge nurse responsibilities
Ensure adherence to Applicable Nursing Standards of Practice
Oversee the safety of staff and members on the units through daily unit monitoring and inspections as required by policy, licensure, and Joint Commission regulations
Develop mechanisms to track and maintain compliance of medication orders and administration as ordered
Ensure lab draws are completed and results received, with critical lab results being reported to the attending medical practitioner as per policy
Assist staff members, specialists, consultants, and members of the treatment team to achieve patient outcomes
Monitor and train staff
Assist Director of Nursing and agency leadership with the development of clinical plans and pathways for the management of maladaptive dangerous behaviors to reduce the number of seclusions/restraints, length of stay, and facilitate appropriate bed management
Perform departmental audits to ensure medication orders and administration are completed as ordered
Develop and maintain processes and procedures to seamlessly link internal and external referral sources and data sources, including crisis services, residential treatment services, dietary services, primary care, housing, and other health care providers
Ensure that members are admitted and discharged efficiently and effectively through pathways developed with internal and external referral sources
Coordinate with Genoa pharmacy contractors to provide timely, accurate, and cost-effective medication stock
Identify and address problems and questions presented by RN staff regarding work-related procedures/policies
Ensure medical practitioners can assess members through application of telemedicine when necessary to provide adequate coverage for acuity census management and admission flow
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Participate in performance improvement activities through goal setting, training, and monitoring
Assist with development of policies and procedures as assigned by Director of Nursing or Leadership
Ensure environmental and safety standards of the units are met, including cleanliness, sanitation, and supplies by enforcing and adhering to policies, procedures, standards, rules, and legal regulations; by participating in utilization and quality reviews; and by utilizing a trauma-informed perspective
Provide input on the decisions of hiring and employee evaluations as directed by the Director of Nursing or agency leadership
Improve staff competence by providing leadership, training, and discussions regarding evidence-based practices/best practices on wellness, quality nursing, and behavioral healthcare
Develop team building opportunities and perform exercises quarterly to strengthen the team
Formulate committees in efforts to encourage staff input into the decision-making process
Provide opportunities for employee growth and development among staff
Encourage training opportunities for continued education
Meet with each staff member to identify needs for growth each quarter
Consult with Director of Nursing with needs that are identified and discuss best options for growth and positive outcomes
Provide support of new hires after orientation, including rounding and one-on-one meetings
About the Company
TGC assures compassionate, trauma-informed high-quality care is always provided to members.