Nurse Manager

About This Role

This nursing leadership role is responsible for managing and coordinating patient care services at Surepoint Emergency Center. The Nurse Manager ensures a safe, compliant, and professional environment that supports excellent patient outcomes and fosters the growth and collaboration of the interdisciplinary healthcare team. The position serves as a critical link between administrative strategy and clinical operations, with 24/7 accountability for nursing performance, regulatory readiness, staffing, and overall unit leadership.

Responsibilities

• Provide 24-hour oversight of nursing operations and staff performance
• Promote a culture of safety, shared governance, and professional development
• Maintain regulatory compliance (Texas Department of Health, Board of Nursing, CLIA, COLA, TMB, Pharmacy Board)
• Ensure timely completion of I-9s, license/certification tracking, MedTrainer compliance, and staff performance evaluations
• Hire, train, and onboard qualified nursing personnel
• Monitor staffing needs, ensure adequate coverage, and maintain compliance with scope of practice standards
• Conduct performance evaluations, implement corrective actions, and facilitate retention strategies
• Promote a healthy work environment, team collaboration, and conflict resolution
• Champion evidence-based practice and continuous quality improvement
• Monitor key performance indicators, incident reporting, and patient satisfaction metrics
• Lead root cause analysis and safety event follow-up processes
• Maintain preparedness for surveys, emergencies, and disaster scenarios
• Create, analyze, and manage department budgets, including capital planning and forecasting
• Understand the relationship between reimbursement, quality outcomes, and value-based care
• Leverage health information systems and company software for reporting, task management, and data-driven decision-making
• Lead change initiatives and improvement projects, including resource allocation, planning, and outcome measurement
• Adhere to ethical nursing practices and promote standards consistent with the Texas Board of Nursing
• Engage in personal and professional development through continued education and organizational participation
• Serve as a role model and mentor to nursing staff and support professional growth across the team

Requirements

• Current, unrestricted RN license in the State of Texas
• BSN required; MSN or leadership certification preferred
• Minimum 3–5 years of emergency room nursing experience
• Prior leadership or nurse management experience preferred
• American Heart Association BLS, ACLS, and PALS certifications (must be current)