About This Role
Managing the day-to-day nursing operations for an outpatient clinic is the core of this leadership role, overseeing clinical support staff and ensuring high standards of patient care. This position involves close partnership with providers and clinic leadership to support efficient, safe, and patient-centered outpatient services.
Responsibilities
- Oversee daily nursing operations for the outpatient clinic and ensure efficient patient flow
- Lead, supervise, and support nursing and clinical support staff
- Develop staff schedules and ensure appropriate clinical coverage
- Monitor nursing workflows, productivity, patient experience, and quality of care
- Ensure compliance with clinical policies, regulatory requirements, and organizational standards
- Support onboarding, training, coaching, and performance management of nursing staff
- Collaborate closely with providers and clinic leadership to address patient-care and operational needs
- Assist with developing and implementing clinical protocols, workflows, and process improvements
- Monitor medication-related workflows, including administration, documentation, storage, and safety procedures, as applicable
- Ensure accurate and timely clinical documentation and adherence to EHR requirements
- Assist with quality assurance initiatives, audits, and patient-safety programs
- Address patient concerns and escalate clinical issues appropriately
- Coordinate with Credentialing, HR, RCM, and other departments as necessary to support clinic operations
- Identify operational challenges and implement solutions to improve efficiency and patient care
- Participate in leadership meetings and provide updates regarding nursing operations, staffing, and clinical performance
- Maintain a professional, patient-centered, and collaborative clinical environment
Requirements
- Active Texas RN license required
- Bachelor of Science in Nursing (BSN) preferred
- 3+ years of nursing experience, preferably in an outpatient, behavioral health, psychiatric, or ambulatory setting
- Prior nursing leadership, supervisory, or management experience required
- Strong knowledge of outpatient clinical workflows and nursing standards
- Experience working with multidisciplinary healthcare teams
- Strong communication, organizational, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced clinical environment
- Proficiency with electronic health records and standard clinical documentation systems
- Willingness and ability to travel between PsychPlus locations in the Houston, TX area as needed
