Night Auditor

About This Role

This full-time Night Auditor position ensures the hotel operates smoothly through the night by balancing guest service with operational accuracy. The role supports overnight arrivals, departures, and daily financial processes, creating a safe, welcoming, and well-managed environment. It suits a detail-oriented hospitality professional who can provide a smooth transition between each day while maintaining an exceptional guest experience.

Responsibilities

• Deliver exceptional overnight guest service while maintaining a safe and welcoming hotel environment
• Complete guest arrivals, departures, and overnight enquiries professionally and efficiently
• Perform end-of-day financial reconciliation and night audit procedures accurately
• Prepare daily operational and financial reports for hotel leadership
• Monitor hotel security and respond appropriately to overnight incidents or emergencies
• Maintain accurate guest records and process overnight transactions
• Liaise effectively with the incoming morning team to ensure a smooth operational handover
• Follow company policies, security procedures, and workplace health and safety requirements

Requirements

• Previous experience in Front Office, Night Audit, hospitality, or customer service roles
• Strong communication and interpersonal skills
• Strong numerical accuracy and analytical skills
• Ability to work independently during overnight operations while managing guest requests and operational priorities
• Strong attention to detail and organisational capability
• Flexibility to work overnight shifts, including weekends and public holidays

Nice to have:

• Experience performing end-of-day financial reconciliations or audit processes
• Experience with hotel Property Management Systems (PMS) and Night Audit procedures
• Relevant qualification in Hospitality, Tourism, or Business
• Experience or training in hotel Night Audit procedures, financial reconciliation, or Front Office operations
• Experience using Hotel Property Management Systems (PMS)
• Current RSA certification where required

Benefits

• Hotel stays, dining discounts, entertainment savings, and everyday deals
• Supportive leave options
• Development through ACADEME and Genie with clear pathways and flexible learning opportunities
• Career opportunities across the broader TFE Hotels network

About the Company

At TFE Hotels, we're proud to be one of Australia's leading global hospitality groups. We combine local spirit with international opportunity. We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally.