About This Role
This night auditor role involves providing excellent guest service during the late shift, handling front desk operations, monitoring hotel activity, and ensuring smooth night-time business processes. The position requires independence, attention to detail, and a proactive approach, while maintaining a safe environment for guests and staff.
Responsibilities
- Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge)
- Handle phone system, reservations, and guest inquiries
- Perform check-in and check-out procedures
- Verify, balance, and review hotel room availability and transactions
- Prepare folios for departing guests
- Maintain lobby appearance and assist with AM breakfast setup if needed
- Monitor hotel safety and emergency procedures during the night shift
Requirements
- Previous hotel front desk or hospitality experience preferred
- Strong attention to detail and organizational skills
- Dependable, responsible, and able to work independently
- Professional and customer-service oriented
Benefits
- Medical, dental, and vision plans
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
About the Company
Concord Hospitality's culture is built on its five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It provides a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
