About This Role
This night auditor role at Sandestin Golf & Beach Resort is crucial for ensuring the smooth operation of the resort during overnight hours, encompassing a variety of responsibilities from front desk operations to financial auditing. The ideal candidate will be a self-starter with the ability to manage multiple tasks efficiently in a dynamic environment.
Responsibilities
- Manage all aspects of guest check-ins and check-outs during night shifts
- Uphold exceptional customer service standards, addressing guest inquiries and resolving issues promptly
- Maintain a professional and courteous demeanor at all times
- Perform nightly audits using Jonas software to ensure all financial transactions are accurate and comply with company policies
- Reconcile daily financial reports and prepare summaries of the resort's financial activities
- Audit and inventory key assets such as Golf Carts and MiFi devices to ensure accountability and proper usage
- Train new staff members on front desk operations and use of Jonas software
- Provide occasional support to the bellman team and train bellmen as required
- Monitor security cameras and conduct regular patrols to ensure the safety and security of both guests and resort property
- Address security concerns or incidents and report to management as necessary
- Handle administrative tasks including data entry, filing, and maintaining accurate records
- Ensure effective communication and cooperation with other departments to support overall resort operations
Requirements
- Prior experience in a night auditor role or similar position, preferably within the hospitality sector
- Proficiency in Jonas software and basic accounting principles
- Strong organizational skills with exceptional attention to detail
- Excellent communication and interpersonal skills, capable of training others and managing guest relations
- Ability to work independently and make well-informed decisions under pressure
- Must be able to stand for extended periods and navigate the resort property
- Ability to work night shifts consistently and perform physically demanding tasks such as lifting up to 25 pounds
Benefits
- Comprehensive health, dental, and vision insurance
- Retirement savings plan
- Employee discounts on resort amenities and services
Important Details
- Employment type: Part-Time
About the Company
Sandestin Golf & Beach Resort is seeking a dedicated and detail-oriented individual to fulfill the role of Night Auditor.