About This Role
Balancing revenue, settling accounts nightly, and resetting the system for the next day of operations are the core tasks of this night auditor role. The position also involves performing Guest Service Agent duties and maintaining files.
Responsibilities
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits
- Keep records of room availability and guests' accounts, manually or using computers
- Prepare and distribute daily reports
- Audit and reconcile cashiers
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis
- Input and update financial information into the BRAINS network
- Check guests in/out and perform Guest Service Agents tasks
- Respond to guest inquiries and resolve complaints
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Practice safe work habits and wear protective safety equipment
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Requirements
- High School diploma or equivalent preferred
- Previous night audit/accounting experience or equivalent training required
- Computer knowledge/Excel and arithmetic skills required
- FSD is a plus, required within 90 days of employment
Benefits
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Important Details
- Schedule: varies and may include working on holidays and weekends
- Physical requirements: standing for extended periods, walking, lifting up to 25 pounds, bending and reaching
Your Growth Path
- Front Office Supervisor/Accounts Payable or Receivable Clerk
- Front Office Manager
