This role involves managing and maintaining a converged Gigabit Ethernet network infrastructure for the 66th Air Base Group (66 ABG) Communications and Information Division. It suits a network technician with strong troubleshooting skills and experience in network infrastructure, supporting mission success through effective service delivery and sustaining required infrastructure and capabilities.
Responsibilities
Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services
Install, configure, and troubleshoot network infrastructure to include UPS with minimal supervision
Work with short timelines using the latest networking technologies and provide excellent customer support for all network-related services
Work on daily tasks and ongoing upgrade projects to include operational support for routers, switches, IP address management, network management tools, etc.
Design and integrate new networks into the existing architecture
Update and maintain network topology maps, classified and unclassified
Assist in securing network systems to meet applicable DoD, AF, and DISA compliance
Participate in system maintenance/optimization/performance activities of the enterprise infrastructure for classified, unclassified, and other networks
Interface with vendors for warranty claims, hardware/software upgrades, and other technology updates
Diagnose data troubles, open and route trouble tickets, and handle customer support cases with third-party subject matter experts through tier 3 contracted support constructs
Ensure proper and timely resolutions
Be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies
Research technical issues and develop solutions using strong attention to detail
Support emergency operations on an as-needed basis 24/7 and respond to all operational needs according to contract parameters
Requirements
TACLANE certified
Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches
Strong network debugging and network troubleshooting skills
Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, Wireshark, etc.
Flexibility with hours
Strong working knowledge and excellent troubleshooting skills of Layer 3 and Layer 2 protocols in a VoIP environment
Working knowledge of IP address Management/DHCP/Radius/Syslog/DNS
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Knowledge of W2K16/W2K19 is an added plus
Good understanding of cabling (Fiber/CAT5E, etc.)
Knowledge of Firewalls/Proxies/UPS
Proficient with network hardware and related software
Critical thinking skills for problem identification and resolution
Create and maintain operational procedures, topology maps using Visio
Self-motivated and able to work effectively in a team environment
Support emergency operations on an as-needed basis 24/7; weekend work may be required as projects or issues warrant
Strong written, organizational, and verbal communication skills
Strong customer service skills
Ability to lift 50+lbs
Associate degree in IT, Mathematics, or Computer Science and 3+ years' experience in a Network role; an additional 2 years' relevant experience may substitute for the degree
DoD 8570 Certification, CompTIA Security+
Secret Level DoD Security Clearance
Important Details
Program: BLITS 3.0
Schedule: Support emergency operations on an as needed basis 24/7; weekend work maybe required as project or issues warrant
About the Company
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. They are known for their expert people who take pride and ownership in their work.
