Network Technician

About This Role

This role involves building the future of construction by ensuring seamless network connectivity and infrastructure setup for new and existing branches nationwide. The Network Technician will work closely with IT and operations teams to deploy, configure, and maintain network infrastructure, ensuring optimal performance and reliability across all locations.

Responsibilities

• Assist in the logistical process of new market rollouts and work closely with field-based installers
• Help in managing, configuring, and distributing IP addresses and subnet ranges
• Provide hardware and software fault isolations, repairs, installations, upgrades, configuration, and overall life cycle management
• Implement, sustain, and upgrade configurations in new and existing network environments that involve critical infrastructure such as security appliances, switches, wireless access points, security cameras, etc.
• Maintain, troubleshoot, and support new and existing installations of both CAT6/CAT6A and fiber optic cabling
• Document, test, and participate in change-advisory board change control processes
• Aid in the design and implementation of new networks and continually evaluate/recommend security posture improvements
• Be the go-to SME for tier 1 and 2 support teams

Requirements

• Self-motivated, exceptional critical thinking, and problem-solving skills, with extraordinary attention to detail with the agility to pivot quickly
• Ability to work independently and collaboratively within a fast-paced team environment, exercising sound judgment throughout your day
• Demonstrate excellence in communication and interpersonal skills with a customer-focused/customer-first approach that models exemplary customer service on a daily basis
• Exceptional critical thinking and problem-solving ability
• Knowledge of both Microsoft Windows and Apple Mac hardware
• Associate's degree in Networking Technology or a related field, or qualifying experience
• Must be a US citizen
• At least 2 years of relevant experience in the IT industry
• Must be able to sit at a desk for long periods of time
• Must be able to lift at least 20 pounds

Nice to have:

• Previous hands-on experience with Cisco Meraki security appliances, switches, routers, and access points
• CCNA or other network related certifications
• Cloud network experience
• Comfortable working in an Agile/ITIL environment

Benefits

• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match