Network Technician

About This Role

This Network Technician role involves protecting the sewer network and assets within the Nottinghamshire and South Yorkshire Environmental Waste Networks Team. The position focuses on proactive maintenance tasks, including inspections of various network components, and also includes reactive response tasks such as assisting with customer investigations and misconnection surveys.

Responsibilities

• Lead and promote a safe working environment whilst ensuring quality standards are met
• Identify and clearly define any necessary remedial / improvement works to the ancillary assets
• Proactively seek and develop opportunities to mitigate the risk of network failures, including implementation of agreed measures
• Investigate and respond to non-urgent customer service issues / queries as required taking ownership of the problem until full resolution
• Investigate and respond to non-urgent enquiries / defect reports received from the Highways Authority, Environment Agency and Local Authorities
• Work in close partnership with contract field workers to ensure overall delivery of company targets and objectives

Requirements

• Initiative and a proactive energy
• Problem-solving skills
• Minimum of a standard driving license
• Experience using a laptop and phone for recording and documenting jobs

Nice to have:

• C1 or a Class 2 driving license

Benefits

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

Important Details

• Schedule: 37 hours a week, Monday - Thursday 7:30am-15:30pm and Fridays 7:30am – 15:00pm
• Shared compulsory standby rota, which includes evenings and weekends
• Team: 5 other Network Technicians and 6 Technical Experts in your county

About the Company

Severn Trent is in the top 5% of utility companies worldwide for employee engagement. The company aims to make a positive impact on the environment and communities.