Network Technician

About This Role

This Network Technician / Cabling role spans L2 to L3 skill levels and serves as the senior technical resource within each deployment pod. These are hands-on roles, with L2 and L3 technicians executing alongside L1 technicians throughout the shift. L3-level technicians additionally serve as pod captains, providing primary technical direction and functioning as the first escalation point for L1 technicians.

Responsibilities

• Serve as the senior technical resource within each deployment pod
• Execute alongside L1 technicians throughout the shift
• Provide primary technical direction within the pod (L3 skill level)
• Function as the first escalation point for L1 technicians before issues reach the Technical Lead (L3 skill level)
• Support the pod captain as the secondary working anchor (L2 skill level)
• Maintain Dell client standards and site safety requirements at all times
• Model Dell client standards and site safety requirements for technicians working alongside them

Requirements

• 3 to 7 years of hands-on experience in structured cabling, fiber optic installation, or data center deployment
• Strong proficiency with single-mode fiber optic cabling, MPO/MTP connector types, and fan-out assemblies
• Demonstrated ability to perform proper cable routing, dressing, labeling, and securing in a production data center environment
• Experience reading and executing from rack elevation diagrams, port maps, cabling matrices, and LLD documentation without continuous supervision
• Working knowledge of data center physical infrastructure: rack-and-stack, cable tray systems, cable management arms, and structured cabling standards
• Comfortable providing informal technical guidance and pace direction to junior technicians in a pod or team environment
• Working knowledge of RDHx or DLC cooling infrastructure at the rack level
• Ability to cable in proximity to cooling components safely
• Understanding of ESD protocols, energized equipment safety, and liquid cooling leak awareness
• Physical capability to stand, walk, lift, and work in physically demanding conditions for extended shift durations
• Valid passport
• Ability to travel to and remain on-site in Mackenzie, BC for the full engagement duration

Nice to have:

• Experience with Dell XE9780 GPU servers or comparable AI compute hardware
• BICSI INST1/INST2, FOA CFOT, or equivalent fiber optic installation certification
• Experience informally leading, mentoring, or providing direction to junior technicians on a deployment team
• Experience working in a remote or fly-in/fly-out job site environment