Job Title:
Network Technician
Job Description:
The work is expected to be done onsite throughout the 7-county metro area, both inside and outside. Resources must have reliable transportation.
Travel: Reliable transportation required.
Sample Tasks:
- Install or replace physical network switches and ports in Transit and Council system infrastructure throughout the organization.
- Support System Engineers in diagnosing and troubleshooting network connectivity issues.
- Support and communicate about workspace standard power systems and wireless connectivity issues with the network team.
- Document work performed using pictures, notes, and shared spreadsheets.
- Ensure equipment installation is in proper location of Council and Council connected infrastructure.
- Ensure basic installation steps are performed.
- Communicate set-up issues and concerns with System Engineers and the network team.
- Identify appropriate hardware equipment to be transported and delivered for the required job.
- Safely load and secure hardware equipment in Council vehicles.
- Document appropriate hardware equipment delivered to System Engineer.
- Discuss planned hardware transportation, installation, schedule, and connection with the Systems Engineer.
- Assist the Systems Engineer in layout of new infrastructure equipment.
- Communicate planned work completion or issues.
- Provide knowledge transfer to other Network Team members as required.
Desired Skills:
- High school diploma/GED AND four or more years of relevant work experience; or an Associate or higher degree OR two-year college/technical school certification AND two or more years of relevant work experience.
- Cisco certification.
- Azure certification.
- Experience working with General low voltage power, multi-media connectivity, and SolarWinds.
- Experience reading blueprints and floor plans.
- Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees.
