About This Role
Performing technical support of moderate difficulty in facilitating network connectivity is the core of this role, which also involves providing assistance to departments and installing and troubleshooting computer, peripherals, and software. The position suits a technician who can perform related duties as assigned.
Responsibilities
- Provide technical support to users on all aspects of personal computers
- Repair computers or upgrade components
- Schedule, coordinate with users, and set up new systems
- Install and/or troubleshoot computer peripherals
- Install, troubleshoot, and/or upgrade software
- Upgrade, install, maintain, and repair computers and/or electronic communications equipment and components
- Provide information to users regarding software utilization and computer literacy
- Recommend new software, hardware, and enhancements
- Climb a ladder to access tops of buildings
- Enter and work in confined spaces
- Lift and carry up to 50 pounds
Requirements
- Knowledge of the applications, capabilities, and operation principles of personal computer software and hardware
- Knowledge of personal computer operating systems, peripherals, and software
- Knowledge of standard office practice and procedures
- Knowledge of training methods and procedures
- Knowledge of cabling installation, maintenance, and troubleshooting
- Skill in troubleshooting and repairing computers and peripherals
- Skill in running and terminating cable
- Skill in analyzing and determining the sources of and resolving computer problems and malfunctions of hardware and software
- Skill in effectively communicating verbally and in writing
- Skill in establishing and maintaining effective working relationships with employees, other agencies, and the public
Nice to have:
- Bachelor’s Degree or technical school graduation in Computer Science
- One year experience in computer set-up, repair, upgrading, and operations
- Prior work experience in a government setting
Benefits
- Comprehensive employee benefits package (for regular employees working 40 hours per week)
Important Details
- Job Number: 2026-00271
- Opening Date: 10/08/2026
- Closing Date: Continuous
About the Company
Navajo County offers a comprehensive employee benefits package to regular employees.