This long-term contract opportunity involves supporting projects focused on replacing and installing network equipment at remote sites. The role suits a Network Technician who can handle hardware like Meraki MX, AT&T AIA-B, and Starlink, ensuring seamless network operations and coordinating with various teams.
Responsibilities
Remove and replace routers, switches, firewalls, wireless equipment, and related network hardware
Verify equipment, accessories, cabling, power requirements, and installation materials prior to deployment
Assist with equipment staging, labeling, configuration, and shipment to remote locations
Track equipment shipments through delivery, verify receipt of equipment and materials at the designated site, and coordinate return shipments for replaced and defective equipment
Coordinate equipment installation activities with remote-site personnel and contractors
Verify network connectivity and equipment operation following installation
Follow established network engineering standards, installation procedures, and configuration requirements
Coordinate with remote-site personnel to prepare locations for network equipment installations
Verify availability of power, network cabling, rack space, grounding, and other site requirements
Provide remote and onsite technical support during equipment replacement activities
Perform equipment health checks following installation or replacement; verify interfaces, connectivity, link status, and basic network functionality
Troubleshoot basic hardware, connectivity, cabling, and network issues
Support network outages and service restoration activities at remote sites
Escalate complex network or configuration issues to network engineering or other appropriate technical teams
Coordinate the installation of Starlink satellite Internet services at designated remote locations
Work with Starlink providers, installation contractors, site personnel, and internal network teams to schedule installations
Verify site readiness and required installation materials prior to scheduled installation
Coordinate delivery and receipt of Starlink equipment
Assist with physical installation and connection of Starlink equipment when required
Verify connectivity and basic service operation following installation
Coordinate resolution of installation or service issues with vendors and internal support teams
Maintain installation status, site information, and project documentation
Maintain accurate records of equipment installed, removed, or relocated
Update network documentation, equipment inventories, and site records as required
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Identify missing or outstanding equipment, coordinate resolution, and support periodic inventory reviews and audits
Communicate installation requirements, schedules, and schedule changes to affected parties
Schedule project meetings and installation coordination calls, and document action items and follow-up requirements through completion
Follow up with customers following installations to confirm completion and address outstanding items
Document installation issues, troubleshooting activities, and resolutions
Provide project status updates to network infrastructure and management teams
Coordinate schedules and dependencies with vendors, contractors, and internal teams
Coordinate with equipment vendors, telecommunications providers, Starlink installers, and other contractors
Schedule installation and replacement activities
Confirm vendor completion of work and verify that installation requirements have been met
Escalate unresolved vendor issues to appropriate management or technical resources
Travel to remote locations as required to support network equipment replacement and installation projects
Perform onsite equipment installation, replacement, testing, and troubleshooting
Follow all applicable company safety, security, and travel requirements
Requirements
4 years of experience maintaining, analyzing, troubleshooting, and repairing network hardware
4 years of experience maintaining, upgrading, and replacing hardware and software systems
4 years of experience performing basic operation, monitoring, installation, troubleshooting, relocations, and maintenance of network equipment
4 years of experience identifying and resolving basic networking problems
4 years of experience installing, maintaining, moving, and assisting in testing and upgrading new and existing network hardware/software
Collaboration with network and infrastructure teams for root cause analysis and incident resolution
Maintain documentation, standards, and monitoring best practices
Strong troubleshooting and analytical skills
Nice to have:
4 years of Meraki/Cisco network engineering experience