About the role
POSTING DEADLINE This position is posted until filled.
PREFERENCES Qualification Preference Additions:
- Spec, Network II: CCNA Certification a plus
- Spec, Network SR: CCNP Certification a plus
- LINUX experience a plus
JOB DESCRIPTION Sr Network Specialist
Salary Grade: G06
Minimum Midpoint Maximum
$78,537 - $106,024 - $133,511
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:
Under general supervision, installs, configures, and troubleshoots local area computer networks and associated assemblies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs analysis of network needs and contributes to design of network architecture, integration, and installation
Installs and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiring
Evaluates local area network hardware and software requirements and capabilities and makes recommendations
Coordinates installation of hardware and software by others
Provides support to and trains users in local area network administration and usage
Monitors and maintains network stability
Communicates and coordinates network schedule, backups, and downtime to users
Coordinates third-party maintenance for network hardware, software, and telecommunications services
Prepares and maintains documentation of network configurations and cabling layouts
Coordinates Work With Other Departments Within The Company Assists other information systems (IS) personnel with project and problem resolution
Provides network availability to entire Company for continued ability to succeed in marketplace
COMPETENCIES:
Knowledge of data communications principals and interfaces
Knowledge of telecommunications principals and practice
Ability to use the protocol analyzer to troubleshoot and examine network protocols
Ability to use Network Monitoring tools to gather Network statistics and interpret into meaningful information
Ability to identify and evaluate Network needs to justify and recommend solutions
Ability to identify and communicate network impact possible due to proposed or planned application installation or network operating system changes
Provide analysis, planning, and design for Network projects
Ability to oversee and implement all phases of project management from site planning, to installation, migration, and implementation
Ability to provide technical assistance on project planning for IS co-workers
Ability to effectively handle many concurrent assignments with minimum guidelines pertaining to objectives, priorities or technical approach
Qualifications MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree from four-year college or university; and five to seven years related experience and/or training; or equivalent combination of education and experience.
COMMUNICATION SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Possesses in-depth knowledge of Ethernet 802.3 Specifications; TCP/IP (Transmission Control Protocol/Internet Protocol) suite; and SNMP (Simple Network Management Protocol) for management of Network devices
Working knowledge of OSI (Open System Interconnection) reference model with emphasis on bottom three layers
In-depth knowledge of LAN topologies such as switching, fast-Ethernet and Vlans and of WAN topologies such as Frame/Relay, HDLC and Point-to-Point
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time and occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
Computer systems environment.
DEGREES:
Bachelors Degree
#TNMP
JOB DESCRIPTION Network Specialist II
Salary Grade: G08
Minimum Midpoint Maximum
$61,035 - $80,872 - $100,709
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:
Under direct supervision, provides for the operation and maintenance of the corporate local area network and wide area network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Stages and installs all network equipment including routers, HUBs and switches, and cabling requirements for network connectivity of servers, routers, and switches
Networks equipment software configuration such as switch and router IOS configurations
Troubleshoots routine LAN/WAN customer issues using required sophisticated troubleshooting tools such as Network Protocol Analyzers
Provides sound technical design options and recommendations to customers on small to medium projects
Tests network components and applications for reliability, functionality, and throughput
COMPETENCIES:
Knowledge and experience with the PNM computer network environment
Knowledge of data communication principals and interfaces
Knowledge of telecommunication principals and practices
Working knowledge of Ethernet 802.3 specifications
Working knowledge of TCP/IP, SNMP for management of network devices, and OSI reference model with emphasis on the bottom three layers
Knowledge of LAN topologies such as switching, fast Ethernet, and VLANS
Knowledge of WAN topologies such as Frame/Relay, HDLC and Point-to-point
Ability to provide appropriate technical documentation
Strong customer service skills
Qualifications MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelors degree from a four-year college or university with one to three years of related experience, or equivalent combination of education and/or experience related to the discipline.
COMMUNICATION SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Knowledge of spreadsheet and word processing software
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
Computer/Office environment.
DEGREES:
Bachelors Degree
SAFETY AND ADA STATEMENT Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans with Disabilities Act (ADA) Statement:
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
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