About This Role
This engineering job provides first-line operational support for mission-critical network systems that support spacecraft command, control, and data dissemination. It involves monitoring network health, responding to alerts, and performing initial troubleshooting to resolve outages or performance issues. The role suits an engineer who can maintain network readiness and support sustainment activities.
Responsibilities
- Provide first-line operational support for mission-critical network systems supporting spacecraft command, control, and data dissemination
- Monitor network health, respond to alerts, and perform initial troubleshooting to quickly isolate and resolve outages or performance issues
- Escalate complex problems to senior engineers as needed while ensuring timely restoration of network services
- Maintain day-to-day network operational readiness by executing routine tasks such as configuration checks, system verifications, and basic hardware or software updates under established procedures
- Ensure all operational network documentation remains accurate, complete, and compliant with configuration management (CM) requirements
- Support ongoing sustainment activities by tracking system changes, updating topology diagrams and procedures, and assisting with validation of approved modifications
- Contribute to continuous improvement by identifying recurring issues and documenting lessons learned for the engineering team
Requirements
- Experience with Juniper and Cisco routers and switches, VLANs, firewalls, and general network administration
- Familiarity with DISA STIGs and secure configuration/hardening practices
- Foundational knowledge of network design, TCP/IP, and routing protocols
- Strong communication skills and ability to work within engineering teams
- Proficiency with Visio, SPLIT, or similar tools
- Security+ Certification (or ability to obtain within 6 months of hire)
- Active DoD Secret clearance required
Nice to have:
- Experience with SolarWinds or similar network monitoring and management platforms
- Knowledge of classified network environments, COMSEC, and TACLANE encryptors
- Operating system experience with Windows Server and Red Hat Enterprise Linux
- Certifications in Cisco, Juniper, or Palo Alto technologies
- Ability to work effectively in agile, collaborative engineering teams
Benefits
- Medical, Dental, Vision
- Flexible work arrangements and schedules (e.g., 4x10)
- 401(k) match
- Paid time off
- Holidays
- Parental Leave
- EAP