Network Engineer

In this role, you will:

• Take ownership of day-to-day operational tasks for enterprise and data centre networks.
• Implement and validate network changes.
• Organise and implement periodic LODO tasks, including software upgrades, patching, failover testing, and network health audits.
• Monitor intake channels and respond as required.
• Troubleshoot connectivity issues, leading resolution for the majority of incidents.
• Help maintain network documentation, diagrams, and runbooks.
• Continuously learn and build knowledge of our infrastructure, tools, and standards.
• Drive the development of monitoring tools and related automation to improve operational efficiency and user experience.
• Be a core contributor to the development of automation for LODO tasks.
• Be a core contributor to developing AIOps capabilities, including data ingestion, pattern recognition, anomaly detection, and root cause analysis.

Minimum Qualifications:

• Proven experience in network engineering, infrastructure, or a related technical role.
• Bachelor’s degree in a relevant field or equivalent practical experience.
• Relevant certification such as Palo Alto Cybersecurity Practitioner, Arista ACE Level 2, Cisco CCNP, AWS Solutions Architect Associate, or similar networking/cloud credentials.
• Experience with network implementations or deployments into production (e.g., projects, internships, or professional roles).
• Ability to configure enterprise-grade network hardware.
• Good knowledge of routing and switching (e.g., OSPF, BGP, VLANs, subnets, ACLs, NAT).
• Good understanding of wireless networking, including RF planning and tuning.
• Good understanding of physical and virtual networking concepts and how they interoperate.
• Knowledge of public or hybrid cloud environments (e.g., AWS, Azure, or GCP).
• Familiarity with more than one scripting or programming language (e.g., Python, Go).
• Knowledge of NGFWs, Secure Web Gateways, and Zero Trust Network Access (e.g., Palo Alto FWs, Zscaler ZIA/ZPA).
• Ability to work independently and effectively troubleshoot and resolve issues.
• Willingness to participate in a weekend on-call rotation.

Preferred Qualifications:

• Technical degree in Computer Science, Engineering, IT, or a related field.
• Experience with cloud networking (VPCs, security groups, gateways, load balancers).
• Knowledge of network observability tools and applications (e.g., NetFlow/IPFIX, SNMP, APIs, Datadog, LogicMonitor, Catchpoint).
• Knowledge of network automation tools (e.g., Terraform, Ansible).
• Experience with PKI infrastructure and certificate lifecycle management.
• Experience with post-incident investigations.
• Demonstrated interest in emerging networking and cloud trends, with a commitment to growing your expertise over time.