Network Administrator

About This Role

This Network Administrator role supports the day-to-day operation, maintenance, and troubleshooting of Toyota Canada Inc.'s network infrastructure. The administrator works closely with the Network Engineer, Infrastructure, and Security Team members to ensure network services are reliable, secure, and available to business users. This position offers an opportunity to grow networking experience and skills within a culture that values innovation and teamwork.

Responsibilities

• Monitor network infrastructure and respond to alerts and connectivity issues, including after-hours support as required
• Troubleshoot basic network connectivity, performance, and access issues
• Provide second-level technical support for network-related incidents escalated from the Service Desk
• Assist with the administration and support of switches, routers, firewalls, wireless infrastructure, and other network devices
• Perform routine network device checks and maintenance activities
• Assist with network configuration changes under established procedures and direction from TCI’s Network Engineer, Infrastructure and Security Teams
• Support the ongoing maintenance, patching, and upgrading of network devices
• Assist with hardware replacements, network equipment installations, and decommissioning activities
• Maintain accurate network documentation, including device inventories, configurations, diagrams, and support information
• Help identify network equipment approaching end-of-life or requiring replacement
• Follow established standards for network configuration, security, and change management
• Investigate and resolve network incidents within established procedures and service levels
• Escalate complex or high-risk issues to TCI’s Network Engineer, Infrastructure and Security Teams when required
• Participate in planned maintenance and change activities
• Document troubleshooting activities, resolutions, and changes in the appropriate IT systems
• Support after-hours or on-call activities as required
• Assist with the implementation of network infrastructure projects and improvements
• Support network deployments, office moves, equipment installations, and technology upgrades
• Participate in testing and validation of network changes
• Identify opportunities to improve network reliability, performance, and operational processes
• Develop technical skills through training, certifications, and hands-on experience
• Participate in architecture reviews and solution assessments

Requirements

• University Degree and/or College Diploma in Computer Science, Networking, Information Systems, or related field (or equivalent experience)