Network Administrator

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Sheridan Ohio (Sheridan OH) was founded in 1985 in Brimfield, OH as The Press of Ohio. We were well known as a high-caliber print provider to the healthcare, education, biotech, and industrial vertical markets. Our reputation for embracing new technologies and developing sophisticated system controls rivaled our obsessive approach to customer care.

SUMMARY:

Provide entry-level network and systems support under the guidance of senior IT staff. Serve as a point of contact for help desk operations and end-user technical support, while assisting with network infrastructure upgrades, troubleshooting, and day-to-day systems administration tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with maintaining the Active Directory environment (user accounts, groups, and permissions)
• Support day-to-day DNS, DHCP, IP, FTP, and other Internet-related services
• Assist in server hardware upgrades, repairs, and installations
• Assist in creating E-mail accounts and basic Office 365 Administrative tasks
• Install Ethernet cabling and punch down data patch panels
• Assist IT staff with deploying and provisioning network equipment
• Assist and support Wireless Infrastructure
• Support vendor specific business applications and deploy software maintenance as needed
• Perform machine-level configuration, troubleshooting, and software installation
• Assist co-workers with implementing and supporting IT projects for the business
• Help develop and maintain system support documentation
• Assist senior IT staff with basic firewall rule and VPN connection updates (training provided)
• Maintain hardware and software asset inventory, IT purchases and product procurement
• Assist with proactive monitoring of infrastructure and investigate system faults
• Perform other duties as assigned by management

BASIC QUALIFICATIONS:

• Excellent interpersonal and organizational skills as well as strong attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Working knowledge of Windows Server and Workstation operating systems
• Basic understanding of TCP/IP networking concepts (DNS, DHCP, FTP)
• Familiarity with Microsoft Office 365 applications
• Familiarity with common Windows-based business applications
• Basic knowledge of printers and copiers
• Clear and concise communications skills, verbal and written