Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
- Competitive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Design, implement, maintain, and optimize enterprise network infrastructure, ensuring high availability, performance, and security.
- Configure, manage, and troubleshoot routing and switching technologies across LAN, WAN, WLAN, and data center environments.
- Administer and support network devices including routers, switches, firewalls, wireless controllers, and access points from vendors such as Cisco, Juniper, Fortinet, Palo Alto, and Aruba.
- Manage and maintain Cisco and Aruba wireless infrastructure, including wireless controllers, access points, RF optimization, and wireless security.
- Monitor network performance, identify bottlenecks, and implement solutions to improve reliability and efficiency.
- Lead and execute network-related projects, including network upgrades, migrations, deployments, and infrastructure expansion initiatives.
- Perform advanced troubleshooting and root cause analysis for network incidents, ensuring timely resolution and minimal business impact.
- Develop and maintain network architecture diagrams, technical documentation, standard operating procedures, and configuration records.
- Implement and enforce network security best practices, including firewall policies, access controls, VPNs, and network segmentation.
- Collaborate with cross-functional teams, vendors, and service providers to support business and operational requirements.
- Evaluate emerging networking technologies and provide recommendations for infrastructure improvements and modernization.
- Participate in capacity planning, disaster recovery planning, and business continuity initiatives.
- Provide technical guidance and mentorship to junior network engineers and operations personnel.
