This contract position as a Network Administrator involves implementing, maintaining, supporting, and securing the City's voice and data networks, servers, and technology infrastructure. The role is critical for ensuring the reliability, security, and performance of systems that support municipal services, and it suits a skilled, customer-focused professional with expertise in network operations and cybersecurity.
Responsibilities
Maintain and support the City's network infrastructure, including switches, routers, firewalls, VPNs, wireless networks, and VoIP systems
Support Microsoft Windows Server environments, Active Directory, Azure Active Directory, DNS, DHCP, and related technologies
Administer and support Microsoft 365 and associated applications
Monitor network performance and recommend improvements to enhance reliability and efficiency
Implement and maintain security configurations, policies, and controls to protect City information systems
Assist in the development, maintenance, and implementation of the City's Cyber Incident Response Plan and disaster recovery strategies
Perform system backups and disaster recovery testing to ensure business continuity
Identify potential vulnerabilities and recommend solutions to strengthen security
Provide second-level technical support for hardware, software, infrastructure, and network-related issues
Support installations, upgrades, troubleshooting, and maintenance of network equipment, servers, workstations, and applications
Provide guidance, training, and technical support to City staff, Council, and other stakeholders
Promote the effective and appropriate use of technology throughout the organization
Participate in technology planning through ongoing research and evaluation of emerging technologies
Manage assigned technology projects and initiatives in accordance with project management principles and established timelines
Research, recommend, and implement innovative solutions to support operational requirements and service improvements
Contribute to annual budget planning related to information technology infrastructure
Develop and maintain technical documentation, network diagrams, procedures, and system records
Assist in developing policies, standards, and procedures related to information technology infrastructure
Support continuous evaluation and improvement of IT infrastructure and services
Participate in after-hours support and on-call rotations as required
Requirements
Two (2) year College Diploma in Information Technology, Computer Networking, Computer Systems, or related field
Industry certifications such as MCSE, CCNA, VCP, A+, Network+, Security+, or equivalent combination of education and experience
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Minimum three (3) years of experience in a network administration or related technology role
Strong knowledge of Microsoft Windows Server technologies, Active Directory, Azure Active Directory, DNS, DHCP, Microsoft Exchange, and Microsoft SQL Server
Experience supporting network infrastructure including firewalls, switches, routers, VPNs, wireless networks, and VoIP systems
Knowledge of VMware and virtual server technologies
Strong analytical, troubleshooting, project management, and problem-solving skills
Excellent communication, interpersonal, customer service, and documentation skills
Ability to work independently while contributing effectively to a collaborative team environment
Ability to participate in after-hours support, on-call rotations, system upgrades, and emergency response activities
Ability to work in remote locations and occasionally under challenging conditions
Ability to maintain confidentiality and exercise sound judgment when working with sensitive information
English language proficiency
Benefits
Comprehensive employer-paid Extended Health & Dental plan
OMERS defined benefit pension plan
Important Details
Schedule: 35 hours per week, Monday to Friday
Contract: 12-month contract
Application deadline: November 2, 2026
About the Company
The City of Owen Sound is a municipal organization where technology plays a vital role in delivering services to the community. Located on the shores of Georgian Bay, the community provides year-round recreation, a thriving arts and culture scene, and access to outstanding natural amenities while maintaining the conveniences of an urban centre.
