About This Role
This role involves advanced technical work in maintaining local and wide area networks and providing user support for hardware and software applications. The Network Administrator ensures network performance, troubleshoots issues, and manages computer systems for the organization.
Responsibilities
- Administer various computer network operating systems
- Monitor performance and capacity of systems for excessive loading problems, disk space utilization, and other operating problems
- Monitor and query hubs, routers, and multiplexers to verify proper operation and analyze results
- Provide "help desk" services to department and city employees in using computer systems
- Control network operations by establishing user accounts, security levels, and access rights
- Diagnose, troubleshoot, and repair problems on computer hardware, local area networks, databases, and printers
- Modify the proper functioning of the central computer system and individual user units
- Perform system tests on a periodic basis
- Make system modifications as needed
- Return defective computer equipment to the manufacturer for repair or replacement
- Receive and unpack new computer shipments and check components against purchase orders
- Configure and deliver computer systems
- Install computer hardware systems and peripherals
- Install software and utility applications on computers and network servers
- Configure modems and software for dial-in access
- Set up access to network systems for remote dial access
- Install and relocate cable drops and computer equipment due to changes in office space configurations
- Add, remove, and replace hardware system components on network servers to increase capacity and efficiency
- Modify software applications or network operating systems to remedy problems, add features, or increase performance
- Set up and modify database codes on department computer systems
- Research, evaluate, and recommend purchasing options and vendors for upgrading and replacing computer system components
- Compile price quotations, prepare purchase requisitions, and supporting documents
- Monitor and verify accuracy of automated backup systems on computers
- Perform system user file restorations as needed
- Schedule archiving of system data
- Transfer records to permanent storage
- Refer to online computer help, the Internet, computer manuals, technical documentation, blueprints, schematics, professional journals, and others in performing assigned job duties
- Perform other related duties as required
Requirements
