About This Role
This network administrator role involves installing, maintaining, monitoring, and troubleshooting computer networks, hardware, software, and IT infrastructure across various client environments. It suits a candidate with practical expertise in network administration, server and workstation maintenance, system security, fault diagnosis, and technical documentation.
Responsibilities
- Install, configure, and maintain computer hardware, software, and network infrastructure across client environments
- Monitor, maintain, and optimize LAN, WAN, and wireless network performance to ensure reliable connectivity and efficient operation
- Configure, maintain, and troubleshoot routers, switches, firewalls, network access points, and related network equipment
- Monitor network traffic, system availability, capacity, and utilization to identify and resolve performance issues
- Install, configure, and maintain servers, desktop computers, printers, storage systems, and associated network resources
- Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, user accounts, passwords, and access permissions
- Diagnose network, hardware, and software faults, determine their causes, and implement appropriate corrective measures
- Document fault diagnosis, troubleshooting procedures, resolutions, system changes, and network maintenance activities
- Monitor and maintain system backups, coordinate backup activities, and assist with data restoration and recovery procedures
- Maintain network configurations, IT asset inventories, security records, technical documentation, and operating procedures
- Perform routine preventative maintenance, software updates, firmware upgrades, and hardware replacements
- Provide technical assistance to clients experiencing network connectivity, server, workstation, and IT infrastructure problems
- Coordinate with internet service providers, hardware suppliers, and software vendors to resolve technical issues and maintain service continuity
- Assist with network upgrades, equipment deployments, client onboarding, and IT infrastructure improvement projects
- Provide technical guidance to users on network access, computer systems, security procedures, and appropriate use of IT resources
Requirements
- Relevant experience in network administration, IT infrastructure management, or a similar technical position
- Strong knowledge of computer networks, network hardware, operating systems, and troubleshooting methodologies
- Experience maintaining servers, workstations, printers, and network-connected devices
- Knowledge of network security, user access management, backup procedures, and technical documentation
- Strong analytical, diagnostic, and problem-solving skills
- Effective communication skills and the ability to work collaboratively with technical staff and business clients
Nice to have:
- A relevant qualification in Information Technology, Computer Networking, Computer Science, or a related discipline
- Experience with Windows Server, Microsoft technologies, firewall administration, and network monitoring tools
- Relevant networking or systems administration certifications
- Previous experience working for a Managed IT Services Provider supporting multiple business clients
Application Process
- All applications must include a resume and cover letter outlining how your skills match the selection criteria and why you are the best person for the position
About the Company
Re-Boot IT Solutions is a Managed IT Services Provider delivering IT infrastructure management, network administration, server support, cybersecurity, and technical support services to business clients. The company manages and maintains client IT environments to ensure network reliability, system security, operational efficiency, and business continuity.