About This Role
This IT / Network Administrator role involves maintaining, managing, and supporting the daily operations of highly reliable network and wireless systems. The administrator ensures seamless connectivity for water, wastewater, and administrative operations, using broad technical expertise and up-to-date industry knowledge.
Responsibilities
- Test, evaluate, procure, configure, and maintain network, telephony, and wireless hardware and software
- Perform routine diagnostics and testing to resolve network and telephony issues promptly
- Conduct health checks, optimize network bandwidth, perform sizing estimates, and assist with solution-based cost analyses
- Enforce network security protocols and ensure strict adherence to organizational policies, standards, and regulatory requirements
- Contribute to disaster recovery definitions, network test plans, lifecycle forecasting, and system retirement strategies
- Partner with internal departments and project teams to schedule and communicate network installations and updates
- Monitor vendor deliverables against service level agreements (SLAs) and assist in managing the hardware inventory
Requirements
- Two years of education from an accredited college or university in a job-related field plus two years of related experience (experience may substitute for education up to two years)
- Knowledge of networking and telephony operating systems, protocols, and monitoring tools
- Knowledge of network capacity planning and internet connectivity standards
- Knowledge of industry and departmental best practices, security standards, and policies
- Skill in designing, installing, and maintaining telecommunications links and network equipment
- Skill in analyzing bandwidth requirements, adjusting capacity, and evaluating system interdependencies
- Skill in utilizing effective training methods to onboard team members or adopt new technologies
- Ability to diagnose and resolve complex operational issues using structured problem-solving approaches
- Ability to identify customer needs and deliver timely, practical solutions
- Ability to adapt quickly to emerging technologies, identifying both localized issues and broader trends
- Ability to communicate technical concepts clearly to diverse audiences and collaborate across teams
- Ability to maintain trust, reliability, and confidentiality across all professional interactions
- Must possess a valid Texas Class C Driver
Important Details
- Reports to: IT / SCADA Supervisor
- This is a non-supervisory position
- Has contact with District employees, the public, consultants, contractors, and suppliers
