NBS Onboarding Manager

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

The New Business Services (NBS) Onboarding team leads the successful launch of new Franklin Templeton funds and institutional accounts worldwide. The team works closely with Product Development, sales, operations, legal, compliance, and client-facing teams to coordinate launches and deliver seamless onboarding experiences. Joining this team offers exposure to global stakeholders, strategic initiatives, and complex investment products within a leading investment management organization.

Core Responsibilities:

• You will lead global fund and account onboarding initiatives.
• You will coordinate stakeholders throughout the launch process.
• You will manage complex account events and transitions.
• You will establish effective onboarding governance and communication forums.

Strategic Responsibilities:

• You will drive process and service improvements.
• You will identify future business and client needs.
• You will track industry and competitor developments.
• You will deliver onboarding and project status updates.

Team & Collaboration:

• You will partner with cross-functional teams and clients globally.
• You will support or lead key strategic projects.

Experience, Education & Certifications:

• 5+ years in project management, consulting, or leadership roles.
• Experience within investment management or financial services.
• Strong understanding of investment operations.

Technical Skills:

• Strong operational and business acumen.
• Proven complex problem-solving capabilities.
• Franklin Templeton knowledge is advantageous.

Soft Skills:

• Excellent communication and relationship-building skills.
• Strong leadership and coaching abilities.
• Attention to detail and quality focus.
• Ability to perform in fast-paced environments.
• Strong negotiation and stakeholder-management skills.
• Commitment to confidentiality and client service.

Work Shift Timings - 4:30 PM – 1:30 AM IST

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Highlights of our benefits include:

• Professional development growth opportunities through in-house classes and over 150 Web-based training courses.
• An educational assistance program to financially help employees seeking continuing education.
• Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents).
• Life insurance for protection of employees’ families.
• Personal accident insurance for protection of employees and their families.
• Personal loan assistance.
• Employee Stock Investment Plan (ESIP).
• 12 weeks Paternity leave.
• Onsite fitness center, recreation center, and cafeteria.
• Transport facility.
• Child day care facility for women employees.
• Cricket grounds and gymnasium.
• Library.
• Health Center with doctor availability.
• HDFC ATM on the campus.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.