Nail Technician

About This Role

Working as a Nail Technician involves consistently delivering high-level nail services to clients, ensuring all treatments meet excellent technical standards and brand guidelines. This role suits a professional who can provide thorough consultations, proactively up-sell services, and maintain salon cleanliness.

Responsibilities

• Consistently deliver the highest level of nail services to clients
• Ensure all services are completed to excellent technical standards
• Provide clients with thorough consultation to understand their needs and expectations
• Follow all protocols set down in the standard operating procedures to ensure all treatment is carried out in line with UR brand standards
• Ensure each client receives the maximum benefit from their treatment, whilst adhering to treatment timings
• Proactively up-sell additional services by demonstrating a high level of knowledge of all salon services and products, including promotions and special events
• Maintain cleanliness of own work areas and equipment and of the salon and surrounding areas
• Ensure stations are set up in line with UR guidelines including ensuring adequate stock levels for the day’s business
• Ensure personal standards and grooming are in line with UR brand standards
• Demonstrate high standards of punctuality and good timekeeping
• Attend company and team meetings and departmental / product training as reasonably required
• Undertake any necessary work or engagement in the betterment of the business during downtime such as; cloakroom assistance, reception, laundry or providing advice to clients on the shop floor
• Work to ensure guests are satisfied, so that they will become repeat customers
• Build a relationship with customers and guide them towards other services or products offered

Requirements

• Minimum of 3-5 years’ experience in a professional salon environment
• Demonstrable experience of delivering customer excellence
• Sales / retail ability or experience
• High school/ Diploma
• Professionally recognized qualification equivalent to a minimum of NVQ Level 2
• Manicure, pedicure, gel and acrylic services
• Excellent organizational and time management skills
• Fluency in English and excellent communication skills
• Sales-driven with the ability to achieve targets
• Ability to work cohesively with other employees as part of a team
• A high level of professionalism and understanding of client confidentiality
• Physical stamina to stand for long periods of time
• Must be flexible and prepared to work weekend evenings and national public holidays