About This Role
This museum staff position involves reception and customer service duties at a corporate museum in Tokyo. It is ideal for someone who enjoys interacting with people, can use their Chinese language skills, and is interested in art, design, and culture.
Responsibilities
- Provide guidance within the museum, including guided tours (45 minutes per session, by reservation only)
- Explain exhibition areas and guide visitors as needed
- Conduct tours in Chinese or Japanese when reservations are made (0-4 times per day)
- Handle reception duties for visitors, including phone calls and administrative tasks (typically with a two-person team)
- Assist with the goods shop, including simple product explanations and handing over items (no cash handling involved)
- Perform inspection and inventory management for shop goods
Requirements
- Daily conversational Japanese and Chinese skills
- Chinese proficiency equivalent to Level 2 of the Chinese Proficiency Test
- Basic business etiquette
Nice to have:
- Enjoys talking to people
- Able to provide guidance politely according to established procedures
- Experience in reception or customer service
- Experience using Chinese in a professional capacity
Benefits
- Health insurance
- Employees' pension insurance
- Employment insurance
- Workers' accident compensation insurance
- Full transportation expenses covered
- Partial uniform provided
- Training provided
- Paid leave
- GW holiday (4 days)
- Summer holiday (9 days)
- Winter holiday (9 days)
Important Details
- Schedule: 9:30 AM to 5:45 PM (7 hours 15 minutes of actual work)
- Working days: 5 days per week (Tuesday to Saturday)
- Overtime: Almost none, generally finish on time
- Start date: February 2027
- Contract: Part-time
- Probation/Training period: 2 to 7 months, with the same conditions as full employment
- Training will be conducted at another facility in Tokyo
- Team: Wide range of generations active, from 20s to 50s
Application Process
- Application: After reviewing applications, only successful candidates will be contacted via email
- Interviews: First standard interview, second Chinese language interview (can be held on the same day if schedules align)
- Offer: Start date is negotiable; an offer is expected within 2 weeks of the interview
About the Company
The company operates corporate museums and other cultural facilities in Tokyo.
