About This Role
Working in a museum gift shop, this role involves selling merchandise, handling ticket sales, and welcoming visitors. It also includes giving group tours and offers optional cross-over duties for evening events.
Responsibilities
- Establish a working relationship with all museum staff to support the museum's objectives
- Perform daily activities assigned by management
- Uphold an excellent level of customer service
- Bring positive recognition of the museum through professionalism, enthusiasm, positive attitude, and effective communication
- Represent core values of the museum, emphasizing a positive work environment that is fun and unique
- Greet and assist customers, including thanking them for visiting
- Learn and disseminate information regarding the museum exhibits with accuracy and enthusiasm
- Conduct admissions, ticketing, and retail sales transactions
- Perform opening and closing procedures
- Maintain clean and organized spaces
- Restock inventory
- Prepare and mail online store orders
Requirements
- High school diploma or equivalent
- Strong customer service skills
- Outgoing and friendly
- Knowledge of music, music history, and musical instruments
- Cash register experience
- Computer literacy
- Upbeat and energetic
- Strong communication skills
- Hands-on
- Initiator
- Hard worker
- High performance driven and self-motivated
- Detail-oriented
- Ethical
- Honest
- Accountable
- Team player
- Punctual and reliable
- Must be able to work a flexible schedule including Saturdays and some holidays
- Standing required for most of work shift
- Must pass background check
- English language proficiency
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
Important Details
- Schedule: 5 days per week including Saturdays, 9:30am - 5:30pm
- Shift: 8-hour shift
About the Company
This position supports the museum's objectives and core values.