About This Role
This museum educator role involves facilitating engaging experiences for guests of all ages, including educational programs, shows, and activities. The position also includes front-line customer service and ensuring the safety of exhibits and visitors. It suits an individual passionate about science and the natural world, who enjoys interacting with the public in an educational setting.
Responsibilities
- Facilitate programs, presentations, demonstrations, and lead educational activities in a variety of settings
- Facilitate Tier I and II public shows, programs, and activities
- Handle a variety of animals, including types classified by Living Collections as Tier I, II, and III
- Engage museum visitors using informal educational approaches, including pre-designed and impromptu activities
- Adapt content and complexity to ages and interests of children and their families
- Select and assemble materials to be used in daily demonstrations and programming
- Conduct inventory and purchase departmental supplies as requested
- Lead special event days
- Prototype experiences upon request
- Teach Early Childhood and/or Lab classes for visiting schools, as booked
- Display a high level of enthusiasm, energy, and positive behavior to museum guests
- Evaluate success of experiences through feedback provided by guests
- Greet guests as they enter the museum
- Check in guests and sell retail items through the point-of-sale systems at the front desk
- Accurately perform admissions transactions/reporting and follow cash handling procedures
- Conduct group orientations
- Inform guests of daily and special programming, learning opportunities, membership, and special events
- Provide input to management on feedback and information from customers
- Monitor inventory levels of consumables at the front desk and within the museum and notify management of needs when apparent
- Process membership sales
- Perform exhibit checks and either correct problems or report them to management
- Enforce safety and other policies/procedures within the museum
- Assist in emergency response procedures
- Perform daily housekeeping routines for museum activities and exhibits
- Provide detailed cleaning, sanitization, and organization of exhibits and areas during down time
- Maintain a clean and orderly work environment
- Uphold Discovery Place’s Core Service Values of Inclusion, Teamwork, Personal Excellence, and Uncommon Courtesy
- Continually maintain an outwardly positive demeanor toward coworkers and visitors
- Maintain a team-oriented approach and can-do attitude
