About This Role
This position is for the Museum Director at the General Patton Memorial Museum. The Director supervises Visitor Services Associates and is the primary contact for the Executive Committee and the Museum's Board of Trustees, overseeing daily operations and ensuring adherence to procedures.
Responsibilities
- Prepare work schedule for all museum employees
- Supervise the work of the Visitor Services Associates and assure that it is completed timely and to an excellent standard of customer care, and that all Standard Operating Procedures are followed and documented
- Provide timely notification to the Executive Committee designated point of contact for staff maintenance and repair issues
- Prepare monthly Operations Report to the Executive Committee
- Procure and disseminate information about programs in person and over the phone
- Oversee School Tour, Tours, and Tank Ride Programs
- Assure that all donations are properly coded when deposited
- Oversee museum cleaning standards as specified in the daily Opening and Closing Procedures
- Maintain written Standard Operating Procedures and assure that the Visitor Services Associates are aware of any changes or updates
- Assure that any item donated to the museum has a Deed of Gift form and is placed in the Archive Room for accessioning
- Assure that all Associates are processing and filing paperwork correctly
- Work with Board assigned Committee Chairpersons on special event/fundraising
- Perform other duties as assigned
Requirements
- Excellent oral and written communication skills
- Computer skills, including word processing and Excel
- Attention to detail
- Leadership qualities to create teamwork and camaraderie among the staff
- Previous cash handling, retail, and customer service experience
- Museum experience
- Ability to work independently
- Ability to communicate with customers and co-workers in a direct, respectful, and confident manner
- At least one year experience working with children, volunteers, and people of various abilities
- Ability to lift and carry 40 pounds
- 3 years of Customer Service experience (Preferred)
- 2 years of Cash Handling experience (Preferred)
- 3 years of Supervision experience (Required)
- 2 years of Facility Management experience (Required)
- 1 year of Museum/Library experience (Preferred)
- 2 years using word processing and spreadsheet software
Important Details
About the Company